Loveland City Hall to reopen Tuesday, May 12

Loveland City Manager Dave Kennedy announces plans for reopening City Hall to the public

PRESS RELEASE: Misty Brents, Assistant to the City Manager

LOVELAND, OH (May 11, 2020)— Since the closure of City Hall on March 17, city personnel have worked to maintain continual delivery of essential services to our residents and respond to all communications in a quick, timely manner

On Tuesday May 12th, and in compliance with State orders, the City of Loveland City Hall is pleased to announce its re-opening to the public. Hours of operation will be from 8:00 A.M. to 4:00 P.M.  While we strongly recommend the continual utilization of on-line resources and the City Hall drop box option for utility bill payments, walk-in payments will be accepted on May 12.

Although it is a significantly positive step-forward, this re-opening comes with restrictions to assure the safety of City Staff and all visitors to the building.

In accordance with the State of Ohio Stay Safe Order, the following procedures will go into effect commencing May 12th:

• Exiting and Entering the Building. We ask that all visitors to City Hall enter from the west side entrance of the building (parking lot) and exit through the south side entrance (West Loveland Ave.);
• Specific Hours for At-Risk Populations. Between the hours of 8:00 A.M. and 9:00 A.M., City Hall will be dedicated to serve senior citizens and at-risk visitors only;
• General Hours of Operation. City Hall will be open from 9:00 A.M to 4:00 P.M. to general, non-At-Risk Populations. City Hall will close at 4:00 P.M. to allow employees to clean their workspaces and lobby/common areas;
• Facial Coverings. Per State orders, City Staff will be wearing facial coverings. Although not required, we recommend that visitors wear facial coverings as a best practice when visiting City Hall;
• Visitor Access. Visitor access will be restricted to the main lobby/common areas;
• Restroom Access. Access to City Hall building restrooms will not be made available to the public at this time.
• Physical Spaces. Social distancing of a minimum of 6 feet between people within the lobby/common areas is required;
• Building Occupancy. Occupant capacity within City Hall will be limited to meet social distancing guidelines;
• Business Meetings. In-person, face to face meetings with City Staff must be made by appointment in advance and approved by the City Manager.

Just like our residents and businesses, we at City Hall are adjusting to the various restrictions in place.  As a result, health and safety modifications to City Hall are currently underway. These modifications will permanently restrict access to areas outside of the main lobby/common areas, including restroom facilities.  Glass protection has been installed at the Utility and Building Department counters, and sanitizing stations have been added to the lobby/common areas.

On behalf of all of City Staff, we greatly appreciate the patience of our residents, business, and other stakeholders as we adjust our operations throughout the COVID-19 outbreak.

We will continue to monitor the evolution of this situation and update our residents as information is made available. We welcome any questions or concerns to be submitted via email at info@lovelandoh.gov.